Question 1

Where is Palafitos Overwater Bungalows located?

Accepted Answer

Palafitos Overwater Bungalows is located at Carr. Cancún - Tulum Km 55.3, 77710 Playa del Carmen, Quintana Roo, México.

Question 2

What time is check-in at Palafitos Overwater Bungalows?

Accepted Answer

Official check-in time begins at 15:00 (3:00 PM).

Question 3

What time is check-out at Palafitos Overwater Bungalows?

Accepted Answer

Standard check-out time is until 12:00 (12:00 PM).

Question 4

How many overwater bungalows does the resort have?

Accepted Answer

The property features an exclusive selection of 31 intimate, luxury overwater accommodations.

Question 5

What is the official phone number for reservations?

Accepted Answer

You can reach the reservation desk directly by calling +52 998 528 0558.

Question 6

What is the primary email contact for booking inquiries?

Accepted Answer

For booking and custom inquiries, please email bookwithus@lomashospitality.com.

Question 7

Are pets allowed at Palafitos Overwater Bungalows?

Accepted Answer

To preserve the serene environment and delicate overwater ecosystem, pets are strictly not allowed at the property.

Question 8

What is the standard cancellation policy?

Accepted Answer

Cancellations made up to 14 days prior to arrival receive a full refund. Cancellations made within 14 days of arrival incur a penalty charge equal to a 2-night stay.

Question 9

Is Palafitos Overwater Bungalows an adults-only resort?

Accepted Answer

Yes, Palafitos Overwater Bungalows is an exclusive, adults-only luxury resort designed primarily for couples, honeymoons, and romantic getaways.

Question 10

What corporate entity manages Palafitos Overwater Bungalows?

Accepted Answer

The property is proudly managed by Lomas Hospitality, under the legal business name Desarrollos Turísticos Costa Turquesa, S.A. de C.V.